Shipping
Domestic Shipping:
Free shipping on retail orders of $100 or more. Other orders, customers my choose shipping options of their choice. Shipping is not refundable.
Free Rate: The method with which your order will ship is determined by our shipping department upon the packing of your order. Orders with Free Shipping options typically ship 24-48 hours after the warehouse has received the order.
Customers are responsible for purchasing insurance.
Wholesale orders are excluded from from Free Shipping.
*NDU Colors is not responsible for any lost or stolen packages that are marked as "Delivered"
**NDU Colors does not issue refunds due to weather related delays or other extenuating circumstances**
International Shipping:
For orders shipped to destinations outside the U.S. we ship with DHL, UPS and USPS. These methods are available upon checkout, depending on the weight/dimensions of your order and the "ship to" country. Customers are responsible for purchasing insurance on all packages.
International customers are responsible for all taxes, fees, duties, brokerage fees, etc. once the package leaves the warehouse and for importing the items into their country. They are required to be paid upon delivery. Shipping costs, duties, taxes, and all cross-boarder fees are not refundable.
International orders typically ship the following business day after the warehouse has received the order. Please allow three (3) extra business days for courier scheduling and pickup to transport package to the DHL hub.
*NDU Colors is not responsible for any lost or stolen packages that are marked as "Delivered"
**NDU Colors does not issue refunds due to customs processing delays, weather related delays or other extenuating circumstances beyond our control**